Jane Riley

Creative Director
Drink of Choice
Chocolate Oreo Milkshake
Favorite Past Time
Surfing
Favorite Movie
The Way We Were

Jane Reaction is a full service graphic design studio owned and operated by Jane Riley. The studio specializes in brand development, website + blog design, print design and art direction. Jane Riley is an art director and graphic designer based in Dallas, Texas. Jane lives with her husband Conor, and her two sons Henry and Wayne. After receiving her BFA while living on the north shore of Oahu, Jane moved to Portland, Oregon to obtain a degree in Integrated Media and Graphic Design. She has worked with several small start up businesses and creative professionals to craft and launch their unique brands and products. Jane has also worked with several publications including Kinfolk Magazine and the popular women’s lifestyle publication Verily Magazine. Jane has worked and collaborated with hundreds of creative professionals across the globe styling photo shoots, designing for print and launching websites.

Brandi Bernoskie

Birth Place
New Jersey
Snack of Choice
Dried Cranberries
Favorite Book
The Alchemist

Brandi is our preferred web developer at Jane Reaction. Brandi has a BFA in theater from New York University. She also studied Physics, Philosophy, and Religion at Rutgers University and Philosophy of Science at UC San Diego. Brandi blogs regularly and taught herself how to code. After some time working as a writer on education projects for NASA, she decided to start her own business as a front-end developer for WordPress sites to help give clients a place to share their knowledge, talents, and gifts with the world. In her spare time, she writes, cooks and bakes, finds interesting subjects to photograph, and competes in archery competitions.

Chelsey Nichol

Married To
her high school sweetheart
Favorite Band
The Avett Brothers
Likes Her Coffee
Black! (and her vodka with lime)

Chelsey is the owner and founder of Type A Press – a small letterpress studio in McMinneville, OR.  She currently lives with her husband and two kids in an old cemetery. She has a degree in Political Science but after a few years of political life, she came back to work at her family print shop. After ten years learning the trade she took the leap to opening her own letterpress shop.  Chelsey built her business on custom print work and loves working with small creative businesses. She loves the reaction people have when they first feel letterpress paper and see the impressions in the paper. Chelsey is our preferred printer at Jane Reaction offering letterpress business cards, packaging, stationary and much more!

Heather Hawkins

Collects
Rompers
Favorite Band
The Smiths
Currently Reading
The Luminaries

Heather Hawkins is a Dallas-based editorial and wedding photographer. After Heather graduated from F.I.T. in New York City, she worked in the fashion industry as a stylist and found her calling for photography while on set. She now lives in Dallas, Texas with her husband Adam and their baby boy, Fin. Heather is our preferred photographer. If your project requires beautiful images, product photography or styling, we can coordinate with Heather to get that done!

Process

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Frequently Asked Questions

DO YOU GO BY JANE OR ERIN?
Erin is my first name. Jane is my middle name. Please call me Jane. But if you call me Erin I don’t mind at all!
I AM INTERESTED IN WORKING WITH YOU, HOW DO WE GET STARTED?
Please reach out to us via email or through our contact form on the contact page. We will get back to you with a media kit and a more detailed process sheet. Once you have decided on the package that is best for you we will get you a contract and an invoice. A 50% deposit is required on all projects before you will be placed on our calendar. 
WHY DO YOU REQUIRE A 50% DEPOSIT BEFORE WE CAN GET STARTED ON MY PROJECT?
We require 50% of your project total before you are placed on our calendar – because we are a small studio with lots of project inquiries. We operate on a first come first serve basis. Clients who sign their contracts and pay their deposit will be placed in the next available project slot. We do not reserve slots for clients who have not paid their deposit or signed their contract because plans could fall through and they may not want to proceed with their project at the last minute. In order to ensure that we are not missing out on serious client projects we require signed contracts and a deposit before you are placed on our calendar.
DO YOU ACCEPT PAYPAL?
No. We do not accept paypal at this time. Paypal takes a large fee out of our final payment. Because we do not wish you to charge you MORE we accept personal checks, bank transfers and money orders. Please let us know if there is some reason why Paypal is your only option and we will try to work something out.
WHY ARE YOU BOOKED OUT 3 MONTHS IN ADVANCE?
We are a small boutique graphic design studio. We only book 2 to 3 projects a month to ensure that every client is getting a personal 1 on 1 design experience with us. Because we are a small studio and want to ensure all clients will get excellent and personal customer care we do not offer rush orders.  If our timeline does not work for you we are happy to refer you to some other excellent designers.
IS WEBSITE DEVELOPMENT INCLUDED IN MY PACKAGE?
No. Jane Reaction does not provide web development but we do work closely with our preferred developer to provide a seamless transition from design to development. If you work with our prefered developer we will coordinate and oversee your project until it is complete. You are also welcome to work with the developer of your choice (although if you do work with another developer we will not be involved in the development process). 
WILL YOU PROMOTE OUR PRODUCT/SITE ON YOUR BLOG?
We love reviewing products and websites on our blog if we feel like they are a good fit. If we review your product or website and we do not like it we will not promote it on our site. Simple as that.
WHAT PLATFORMS DO YOU TYPICALLY DESIGN FOR?
We typically design for WordPress or Shopify. Please let us know if you have another platform in mind and we try to work something out!
ARE ALL OF YOUR PROJECTS FEATURED ON YOUR BLOG?
No. We do not feature every single project on our blog. We try to, but with limited time devoted to blogging we are not able to feature every project.
I LOOKED AT YOUR MEDIA KIT AND WANT TO GET STARTED, HOW DO I SECURE MY SPOT ON YOUR CALENDAR?
Once we decide exactly what your project details are and when the best time to schedule your project is we will send you a contract to sign and you will be required to pay a 50% non-refundable deposit. Once we receive your contract and deposit you will be placed on our calendar.
CAN I CUSTOMIZE A PACKAGE?
Yes! We offer several standard packages but we are totally open to creating a package that fits your custom needs. Just let us know what you have in mind and we will do our best to tailer the best package for you!
WHAT IF I DON'T LIKE WHAT YOU DESIGNED FOR ME?
Because we like to keep our clients involved in the design process from start to finish this is rare. However, it has happened. It is no body’s fault and we don’t mind at all when you let us know. If after the first preview you are not happy with what you are seeing we are happy to go back to the beginning of the process and start all over free of charge. If we get to the end of the project and you require a few more rounds of revisions than what comes with your package we are happy to provide those for a small fee.
WHY DO I ONLY GET 2 ROUNDS OF REVISIONS?
We offer 2 rounds of revisions with each of our standard packages with the option of purchasing more revisions for a small fee if necessary. We have found that most clients are more than happy with their design after they have gone through the entire process with us and been provided with 2 opportunities to request changes or revisions. We limit your project to 1 or 2 design options with 2 rounds of revisions to keep everyone focused on the most viable design options.
DO YOU EVER TURN PROJECTS DOWN?
Yes. Sometimes we are too busy to take on a project that needs to get done right away. Also, if we feel that we are not the best fit for your project we will refer you to someone else that we feel has the skills sets to meet your needs.
CAN I WORK WITH MY OWN DEVELOPER?
Jane Reaction does not provide web development but we do work closely with our preferred developer to provide a seamless transition from design to development. If you work with our prefered developer we will coordinate and oversee your project until it is complete. You are also welcome to work with the developer of your choice. Once the design portion of your project is done we will hand off all design files to you to provide for your developer.  We will not continue to be involved in the development process of your project.
DO YOU NEED ALL OF MY CONTENT BEFORE YOU CAN GET STARTED?
Having content is very beneficial. Often photographs and text can dictate the design direction of a project. Certain projects will require all content up front. We will let you know. 

 

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All Rights Reserved © 2014 JANE REACTION / ERIN JANE JOHNSON RILEY    SITE DESIGNED BY JANE REACTION    DEVELOPED BY BRANDI BERNOSKIE